How to Manage My Account

You can access your library card account online to manage holds, view checkouts, renew items, and to update contact information.

To keep your account in good standing, overdue fines must be kept below:

  • $10 to checkout materials.
  • $20 to use a computer.

Log In to Account

  1. Go to www.cphlibrary.org > My Account (located in top right).
  2. Login with your library card number (no spaces) and your password (typically the last four numbers of your phone number).

Renew Items

  1. Click My Account > Items Out.
  2. To renew, click on check box to left of item(s) > click Renew Selected Items or Renew All Items.
  3. After renewing, check due dates to make sure your items were renewed.

Note:

  • Items will be renewed if renewals are available and there are no holds.
  • Your physical and digital items checked out will display; you may need to click Refresh eContent to update the list.
  • Digital content must be renewed or borrowed again through the corresponding content provider.

View & Manage Hold Requests

  1. Click My Account > Requests.
  2. To cancel or postpone/reactivate a request, click check box to left of item(s) > click Cancel Selected or Postpone/Reactivate Selected Requests.

Note: 

  • When an item is available, the status will say Held and we will contact you via your preferred method.
  • Digital content holds must be managed through the corresponding content provider.

View Fines & Fees

  1. Click My Account > Fines & Fees.

Note: 

  • Fines can be paid at Circulation by cash, check, or credit/debit card.
  • See note above regarding good standing.
  • See Library Charges and Fees policy for details on fines.
Loan Period Material Type
14 Days New & Popular books*
7 Days Movies*, Book Express (no holds), Adult Magazines, Test Prep books, Juvenile Holiday books, Activities (no holds)
3 Days Museum Passes (no holds)
28 Days All Other Materials

*Residency requirement for placing holds

Log Out of Account

  • Click My Account > Log Out.

Questions?

Contact us for help.